Privacy policy

We attach great importance to your trust, which is why we take data protection very seriously. We would like to inform you of how we handle your information.

Enatis Solutions Sàrl is the operator of the website enatis.swiss and of the services offered on it. Enatis Solutions Sàrl is thus responsible for the collection, processing and use of your personal data.

As a user, you accept the collection and use of your data in accordance with this privacy policy. To find out what personal data concerning you we collect and for what purposes we use it, please read the information below carefully.

The following are the cases in which we collect data:

Visiting our website

When you visit our website, our servers temporarily record each access in a log file. The following technical data is then captured, in principle as for any connection to a web server, without any action on your part. This data does not allow you to be identified directly as a person, but does identify certain technical characteristics of your visit. The following is a non-exhaustive list of the information collected:

  • the IP address of the computer and the owner of the IP address space (Internet service provider) accessing our website
  • the date and time of access
  • the website from which you accessed our website
  • the name and URL of the file accessed
  • your computer’s operating system
  • your Internet browser
  • the communication protocol used and your user name in the case of a login to our website

The purpose of collecting and processing this data is to facilitate the use of our website, to ensure security and to optimise our offering through internal statistics.

Contact form

When you contact us through our online forms, we collect the following information:

  • first name and surname
  • company
  • e-mail address
  • your message

Disclosure of data to third parties

We only disclose your personal data if you have expressly consented, if we are subject to a legal obligation to do so, or if this is necessary to assert our rights, in particular our rights arising from the contractual relationship.
In addition, we disclose your data to third parties to the extent necessary for the use of the website. Our web host in Geneva (Infomaniak Network SA) is a service provider to which we transmit the personal data collected via the website, or which has or may have access to it. The website is hosted on servers in Switzerland. The purpose of the data transmission is to provide and maintain the functionality of our website.

Use of cookies

We do not use cookies on this site. However, we reserve the right to use cookies that are essential to the proper functioning of this site.

For your information, web browsers accept cookies automatically. You can, however, configure your Internet browser so that it does not store any cookies on your computer, or so that a message appears each time you receive a new cookie. Disabling cookies may prevent you from using all the features of our website.

Right to information, rectification, erasure and restriction of processing

When you exchange information through our contact form, you may require Enatis Solutions Sàrl to rectify, complete, update, block or erase personal data concerning you – data that is inaccurate, incomplete, ambiguous or out of date, or whose collection, use, disclosure or storage is prohibited.

To exercise your right, please send an e-mail to Enatis Solutions Sàrl at the following address: info@enatis.ch

We may ask you, at our sole discretion, for proof of identity in order to process your requests.

Security

We use appropriate technical and organisational security measures to protect the personal data concerning you that we store against manipulation, partial or total loss and unauthorised access by third parties.

With us, your personal data is transmitted securely thanks to an SSL (Secure Socket Layer) encryption system. No one can guarantee absolute protection.

Liability

In the use of this website, Enatis Solutions Sàrl is bound only by an obligation of means; it cannot be held liable for damage resulting from the use of the Internet, such as data loss, intrusion, viruses, service interruption or other unintentional problems. You must always keep your access data confidential and close the browser window when you have finished communicating with us, in particular if you are not the only person using the computer.

Retention of data

We only store personal data for as long as is necessary for the use of the tracking and analysis services mentioned above and for further processing based on our legitimate interest. We keep contractual data for a longer period, as this is required by legal retention obligations. The retention obligations that require us to keep data arise from the provisions on financial accounting and tax law. In accordance with these provisions, commercial correspondence, concluded contracts and accounting records must be kept for a maximum of 10 years. Once we no longer need this data to perform the services, it will be blocked. Its use will then be restricted to tax and accounting purposes.

Changes to this document

We reserve the right to modify the provisions of this privacy policy at any time. By using our website, you accept any new provisions in force.

If you have any questions about this privacy policy, please contact us: info@enatis.ch

Enatis Solutions Sàrl

1 September 2023